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Sunday, April 29 • 10:00am - 10:50am
Open Source Telephony in the Enterprise

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If you've ever talked to a commercial vendor about installing a PBX or a call center ACD system, your first question has probably been, "Um... how much?" Whether it is a $100,000 office phone system or a three million dollar call center platform, vendor solutions are expensive! Come talk to a leading industry expert who used to sell million dollar call center systems but is now bucking this trend by integrating open source solutions next to and in lieu of expensive legacy commercial systems. He will talk about the current state of open source telephony in the enterprise, integrating closed source next to open source, "Hyper SIP", and where you can have instant savings in your company.


Speakers
avatar for Nuri Gocay

Nuri Gocay

Nuri has been involved in the IT industry since 1996, when he, at the tender age of 14, was able to pester the local IT firm into his first intern job. In 2000, Nuri took his first call center job, and after pestering the IT guys into giving him a job, he launched a career in contact center IT with a focus on telecom. Nuri lives in New York City with his wife Janet, who he probably pestered until she agreed to marry him. Nuri likes... Read More →


Sunday April 29, 2012 10:00am - 10:50am
Steamer

Attendees (12)