If you've ever talked to a commercial vendor about installing a PBX or a call center ACD system, your first question has probably been, "Um... how much?" Whether it is a $100,000 office phone system or a three million dollar call center platform, vendor solutions are expensive! Come talk to a leading industry expert who used to sell million dollar call center systems but is now bucking this trend by integrating open source solutions next to and in lieu of expensive legacy commercial systems. He will talk about the current state of open source telephony in the enterprise, integrating closed source next to open source, "Hyper SIP", and where you can have instant savings in your company.